Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 27 Apr

  Inquiry · 4m 24s

  Large group enquiry for 13 — request passed on.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan you fit a large group in?

  TelvuYes — I can put a request in for you. Roughly how many, and which day?

  CallerThere'd be 13 of us, Saturday.

  TelvuI've sent that across — they'll text you to confirm.
• 14 Apr

  Inquiry · 4m 34s

  Asked for the menu — link texted.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerCan you text me the menu?

  TelvuNo problem — texting you the menu link now.

  CallerGreat, thanks a lot.
• 1 Apr

  Inquiry · 2m 58s

  Left a message for the manager — passed on.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerCan I leave a message for the manager?

  TelvuI can do that — what would you like me to tell them?

  CallerJust that the meal on Friday was lovely, thank you.

  TelvuSent — they'll see that shortly.
• 20 Mar

  Inquiry · 2m 17s

  Left a message for the manager — passed on.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan I leave a message for the manager?

  TelvuYes, tell me what to pass on and I'll send it over now.

  CallerOnly that we left a coat, I'll pop back for it.

  TelvuPassed on, that's with them now.
• 7 Mar

  Booking · booking submitted · 3m 6s

  Booked a table for 7 on Sunday evening.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerDo you have a table for 7 on Sunday?

  TelvuI can get that sent over. What sort of time?

  CallerHalf seven?

  TelvuAll sent, Ryan — you'll get a confirmation by text shortly.
• 22 Feb

  Booking · booking submitted · 1m 46s

  Table request for 7, Thursday. Sent to the restaurant.

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  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerAre you taking bookings for Thursday? There'd be 7 of us.

  TelvuI can get that sent over. What sort of time?

  CallerEight-ish, if that works.

  TelvuThanks Ryan — I've sent that over and you'll get a text once it's confirmed.
• 9 Feb

  Inquiry · 4m 23s

  Asked for the menu — link texted.

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  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerCould you send me the menu?

  TelvuYes — I'll text you the menu link now. It should come through in a moment.

  CallerBrilliant, thank you.
• 28 Jan

  Inquiry · 3m 14s

  Large group enquiry for 12 — request passed on.

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  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerDo you do group bookings at all?

  TelvuOf course. How many of you, and which day?

  CallerAbout 12, Friday night if you've got it.

  TelvuI've sent that across — they'll text you to confirm.
• 15 Jan

  Inquiry · 1m 32s

  Question about whether you're dog friendly — noted for the restaurant.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerHello, I just wanted to ask whether you're dog friendly.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.