Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Leah Fitzgerald

07700 900017

£88.30captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£88.30

Average order

£17.66

Typical call

2m 46s

Complaints

Called out of hours

What they order

Baklavaon 2 orders
Falafelon 2 orders
Adana kofteon 1 order
Flatbreadon 1 order
Mixed grillon 1 order

What we know about them

l.fitzgerald17@example.com

Happy to be texted

Yes

Happy to be emailed

Yes

First called

22 Aug

Allergies mentioned

shellfish allergy

What they told us on a call — always confirm it with them, never treat it as a record.

Calls

30 Aug

Ordering · order placed · 2m 28s

Phone order: falafel, collection.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerCan I put an order in? falafel, for collection.
TelvuThat's fine — can I get a name for that?
CallerLeah
TelvuThanks.
CallerActually — can you make that two?
TelvuNo problem, two of those.
CallerLovely.
TelvuLovely — falafel for collection under Leah. The kitchen has it.
28 Aug

Ordering · order placed · 2m 46s

Ordered baklava for collection.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerCan I get baklava for collection, please?
TelvuYes, no problem. What name shall I put it under?
CallerLeah, please.
TelvuLovely — baklava for collection under Leah. The kitchen has it.
26 Aug

Ordering · order placed · 4m 14s

Ordered sucuk for collection.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerHi — I'd like to order sucuk to pick up.
TelvuThat's fine — can I get a name for that?
CallerLeah, please.
TelvuThat's all in, Leah. Sucuk for collection, sent to the kitchen.
24 Aug

Ordering · order placed · 2m 1s

Phone order: falafel, collection.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerDo you do falafel? I'd like one for collection.
TelvuOf course. Can I take a name for the order?
CallerLeah
TelvuGot it.
CallerSorry, can I add another one of those?
TelvuDone — that's two.
CallerThanks.
TelvuLovely — falafel for collection under Leah. The kitchen has it.
22 Aug

Ordering · order placed · 2m 23s

Collection order for adana kofte — taken and sent to the kitchen.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerCan I put an order in? adana kofte, for collection.
TelvuYes, no problem. What name shall I put it under?
CallerIt's Leah.
TelvuGot it.
CallerHow long will that be?
TelvuThe kitchen will have that on the ticket — they'll tell you when you arrive.
CallerRighto, thank you.
TelvuThanks Leah — that's adana kofte for collection. It's gone through to the kitchen.