Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 14 May

  Ordering · order placed · 2m 9s

  Collection order for sea bass — taken and sent to the kitchen.

  Read the transcript

  TelvuOakhill Kitchen Brixton, how can I help?

  CallerDo you do sea bass? I'd like one for collection.

  TelvuOf course. Can I take a name for the order?

  CallerAdam, please.

  TelvuLovely — sea bass for collection under Adam. The kitchen has it.
• 4 May

  Ordering · order placed · 4m 19s

  Phone order: chicken shish, collection.

  Read the transcript

  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerCan I put an order in? chicken shish, for collection.

  TelvuThat's fine — can I get a name for that?

  CallerAdam, please.

  TelvuLovely — chicken shish for collection under Adam. The kitchen has it.
• 24 Apr

  Ordering · order placed · 2m 26s

  Phone order: baba ganoush, collection.

  Read the transcript

  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerHi — I'd like to order baba ganoush to pick up.

  TelvuThat's fine — can I get a name for that?

  CallerAdam, please.

  TelvuThanks Adam — that's baba ganoush for collection. It's gone through to the kitchen.
• 14 Apr

  Inquiry · 3m 37s

  Asked about closing time — answered.

  Read the transcript

  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerHello, how late are you open?

  TelvuWe're open till half ten — anything else?

  CallerThat's great, thanks.
• 5 Apr

  Ordering · order placed · 1m 58s

  Ordered flatbread for collection.

  Read the transcript

  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerDo you do flatbread? I'd like one for collection.

  TelvuYes, no problem. What name shall I put it under?

  CallerAdam

  TelvuThanks.

  CallerSorry, can I add another one of those?

  TelvuNo problem, two of those.

  CallerRight.

  TelvuLovely — flatbread for collection under Adam. The kitchen has it.
• 26 Mar

  Ordering · order placed · 3m 54s

  Collection order for hummus — taken and sent to the kitchen.

  Read the transcript

  TelvuOakhill Kitchen Brixton, how can I help?

  CallerDo you do hummus? I'd like one for collection.

  TelvuThat's fine — can I get a name for that?

  CallerAdam, please.

  TelvuThanks Adam — that's hummus for collection. It's gone through to the kitchen.
• 16 Mar

  Inquiry · 3m 58s

  Question about if you do gift vouchers — noted for the restaurant.

  Read the transcript

  TelvuOakhill Kitchen Brixton, how can I help?

  CallerHello, I just wanted to ask if you do gift vouchers.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.