Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 27 Jul

  Ordering · order placed · 4m 23s

  Ordered sea bass for collection.

  Read the transcript

  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan I put an order in? sea bass, for collection.

  TelvuOf course. Can I take a name for the order?

  CallerEllie

  TelvuLovely — sea bass for collection under Ellie. The kitchen has it.
• 30 Jun

  Ordering · order placed · 3m 4s

  Collection order for lamb shish — taken and sent to the kitchen.

  Read the transcript

  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan I get lamb shish for collection, please?

  TelvuYes, no problem. What name shall I put it under?

  CallerEllie

  TelvuThanks Ellie — that's lamb shish for collection. It's gone through to the kitchen.
• 4 Jun

  Ordering · order placed · 2m 51s

  Phone order: mixed grill, collection.

  Read the transcript

  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerHi — I'd like to order mixed grill to pick up.

  TelvuThat's fine — can I get a name for that?

  CallerEllie

  TelvuThanks.

  CallerSorry, quick question — could I have that without the sauce?

  TelvuNo problem — I'll note that on the ticket for them.

  CallerPerfect, cheers.

  TelvuThanks Ellie — that's mixed grill for collection. It's gone through to the kitchen.
• 8 May

  Ordering · order placed · 1m 33s

  Ordered adana kofte for collection.

  Read the transcript

  TelvuOakhill Kitchen Brixton, how can I help?

  CallerDo you do adana kofte? I'd like one for collection.

  TelvuThat's fine — can I get a name for that?

  CallerEllie

  TelvuThanks.

  CallerCould you ask them to go easy on the chilli?

  TelvuNo problem — I'll note that on the ticket for them.

  CallerPerfect, cheers.

  TelvuThat's all in, Ellie. Adana kofte for collection, sent to the kitchen.
• 12 Apr

  Ordering · order placed · 3m 1s

  Ordered sucuk for collection.

  Read the transcript

  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan I get sucuk for collection, please?

  TelvuThat's fine — can I get a name for that?

  CallerEllie, please.

  TelvuThanks.

  CallerActually — can you make that two?

  TelvuNo problem, two of those.

  CallerOK.

  TelvuThanks Ellie — that's sucuk for collection. It's gone through to the kitchen.
• 16 Mar

  Booking · booking submitted · 2m 3s

  Table request for 6, Friday. Sent to the restaurant.

  Read the transcript

  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerAre you taking bookings for Friday? There'd be 6 of us.

  TelvuI can put that request in. What time were you thinking?

  CallerAround seven if you have it.

  TelvuOK.

  CallerWould we be able to get a quiet table?

  TelvuI'll put that on the booking so the team see it.

  CallerOK.

  TelvuThat's with the restaurant now, Ellie. They'll text you to confirm.
• 18 Feb

  Ordering · order placed · 3m 57s

  Ordered sea bass for collection.

  Read the transcript

  TelvuOakhill Kitchen Brixton, how can I help?

  CallerDo you do sea bass? I'd like one for collection.

  TelvuOf course. Can I take a name for the order?

  CallerEllie

  TelvuLovely, thanks.

  CallerCould you ask them to go easy on the chilli?

  TelvuI'll add that to the order so they see it.

  CallerPerfect, cheers.

  TelvuLovely — sea bass for collection under Ellie. The kitchen has it.
• 22 Jan

  Ordering · order placed · 2m 27s

  Collection order for falafel — taken and sent to the kitchen.

  Read the transcript

  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerCan I get falafel for collection, please?

  TelvuOf course. Can I take a name for the order?

  CallerEllie

  TelvuGot it.

  CallerSorry — my partner's coeliac, is that one safe?

  TelvuThanks for telling me — I'll make sure that's noted. I'm not able to confirm allergen details myself, that has to come from the kitchen. I can put you through to a member of staff now, or I can take the order with the allergy written on it and the restaurant will confirm it with you before anything is prepared. Which would you prefer?

  CallerI'll have a word when I collect it, thanks.

  TelvuThanks Ellie — that's falafel for collection. It's gone through to the kitchen.