Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Daniel Byrne

07700 900005

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 20s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

d.byrne5@example.com

Happy to be texted

Never asked

Happy to be emailed

Yes

First called

6 Jan

Allergies mentioned

shellfish allergy

What they told us on a call — always confirm it with them, never treat it as a record.

Usually asks for

a window table

Worth knowing

usually orders for collection on the way home

Calls

18 May

Inquiry · 3m 17s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerCan you get a message to the manager for me?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerJust a thank you to the kitchen, really.
TelvuThat's gone over to them now.
29 Apr

Booking · booking submitted · 2m 13s

Table request for 7, Thursday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerAre you taking bookings for Thursday? There'd be 7 of us.
TelvuI can get that sent over. What sort of time?
CallerEight-ish, if that works.
TelvuThanks Daniel — I've sent that over and you'll get a text once it's confirmed.
10 Apr

Inquiry · 4m 42s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerHave you got a menu you can send over?
TelvuYes — I'll text you the menu link now. It should come through in a moment.
CallerBrilliant, thank you.
22 Mar

Inquiry · 2m 19s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerDo you do Sunday?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerI'll leave it for now, cheers.
4 Mar

Inquiry · 4m 29s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerCan I leave a message for the manager?
TelvuI can do that — what would you like me to tell them?
CallerJust that the meal on Friday was lovely, thank you.
TelvuSent — they'll see that shortly.
13 Feb

Inquiry · 2m 26s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerAre you open Sunday daytime?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerI'll leave it for now, cheers.
25 Jan

Inquiry · 2m 54s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerAre you open on Sundays?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerNot today, but thank you.
6 Jan

Booking · booking submitted · 4m 23s

Booked a table for 3 on Friday evening.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerAre you taking bookings for Friday? There'd be 3 of us.
TelvuI can put that request in. What time were you thinking?
CallerEight-ish, if that works.
TelvuNoted.
CallerWould we be able to get a quiet table?
TelvuI'll put that on the booking so the team see it.
CallerRight.
TelvuThanks Daniel — I've sent that over and you'll get a text once it's confirmed.