Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 13 Sep

  Inquiry · 4m 31s

  Asked for the menu — link texted.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCould you send me the menu?

  TelvuNo problem — texting you the menu link now.

  CallerLovely, cheers.
• 24 Aug

  Inquiry · 3m 27s

  Question about whether you're dog friendly — noted for the restaurant.

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  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerHi — quick question, whether you're dog friendly?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.
• 3 Aug

  Inquiry · 4m 44s

  Asked about closing time — answered.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerHello, how late are you open?

  TelvuWe're open until half ten. Anything else I can help with?

  CallerThat's great, thanks.
• 14 Jul

  Booking · booking submitted · 1m 48s

  Sunday table for 7 — request passed on.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan I book 7 in for Sunday?

  TelvuI can get that sent over. What sort of time?

  CallerAround seven if you have it.

  TelvuOK.

  CallerOne of us is in a wheelchair — is that alright?

  TelvuI'll put that on the booking so the team see it.

  CallerOK.

  TelvuAll sent, Priya — you'll get a confirmation by text shortly.
• 24 Jun

  Ordering · order placed · 4m 58s

  Phone order: falafel, collection.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerCan I put an order in? falafel, for collection.

  TelvuOf course. Can I take a name for the order?

  CallerPriya

  TelvuGot it.

  CallerSorry — my partner's coeliac, is that one safe?

  TelvuThanks for telling me — I'll make sure that's noted. I'm not able to confirm allergen details myself, that has to come from the kitchen. I can put you through to a member of staff now, or I can take the order with the allergy written on it and the restaurant will confirm it with you before anything is prepared. Which would you prefer?

  CallerPut it on the order with the allergy written on it, please.

  TelvuThat's noted on the order in your own words, and the restaurant will confirm it with you before they prepare anything.

  CallerThanks.

  TelvuThanks Priya — that's falafel for collection. It's gone through to the kitchen.
• 3 Jun

  Booking · booking submitted · 2m 9s

  Table request for 3, Saturday. Sent to the restaurant.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerDo you have a table for 3 on Saturday?

  TelvuYes — what time would suit you?

  CallerHalf seven?

  TelvuThanks Priya — I've sent that over and you'll get a text once it's confirmed.
• 14 May

  Inquiry · 1m 37s

  Left a message for the manager — passed on.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerIs there someone I can leave a note with?

  TelvuI can do that — what would you like me to tell them?

  CallerOnly that we left a coat, I'll pop back for it.

  TelvuThat's gone over to them now.