Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Reece

07700 900057

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

2m 48s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

reece57@example.com

Happy to be texted

Yes

Happy to be emailed

Never asked

First called

27 Feb

Allergies mentioned

allergic to nuts

What they told us on a call — always confirm it with them, never treat it as a record.

Calls

yesterday

Booking · booking submitted · 3m 14s

Table request for 5, Thursday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerHi — I'm after a table for 5, Thursday if you've got it.
TelvuI can get that sent over. What sort of time?
CallerEight-ish, if that works.
TelvuThat's with the restaurant now, Reece. They'll text you to confirm.
1 Sep

Inquiry · 1m 34s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerHi — quick question, if you do gift vouchers?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerAlright, cheers.
6 Aug

Inquiry · 2m 12s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerCan you get a message to the manager for me?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerThat we'll be a bit late picking it up, if that's alright.
TelvuPassed on, that's with them now.
10 Jul

Inquiry · 3m 11s

Large group enquiry for 11 — request passed on.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerCan you do a table for a large group?
TelvuYes — I can put a request in for you. Roughly how many, and which day?
CallerThere'd be 11 of us, Saturday.
TelvuThat's with the team now. They'll confirm by text.
13 Jun

Inquiry · 3m 34s

Large group enquiry for 12 — request passed on.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerCan you do a table for a large group?
TelvuYes, I can send that over. How many, and what day were you thinking?
CallerAbout 12, Friday night if you've got it.
TelvuThat's with the team now. They'll confirm by text.
18 May

Inquiry · 4m 29s

Asked about closing time — answered.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerHiya, how late are you open?
TelvuOpen until half ten. Can I help with anything else?
CallerSmashing, thanks.
21 Apr

Booking · booking submitted · 1m 42s

Booked a table for 3 on Friday evening.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerAre you taking bookings for Friday? There'd be 3 of us.
TelvuI can put that request in. What time were you thinking?
CallerAround seven if you have it.
TelvuRight, thanks.
CallerWould we be able to get a quiet table?
TelvuI'll put that on the booking so the team see it.
CallerThanks.
TelvuThanks Reece — I've sent that over and you'll get a text once it's confirmed.
26 Mar

Inquiry · 3m 5s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerAre you open Sunday daytime?
TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?
CallerNo need, we'll chance it. Thanks.
27 Feb

Inquiry · 2m 15s

Question about if there's parking nearby — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerHello, I just wanted to ask if there's parking nearby.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerThat's fine, thank you.