Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Kai

07700 900007

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 27s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

kai7@example.com

Happy to be texted

No — they declined

Happy to be emailed

Yes

First called

12 Jun

Allergies mentioned

dairy intolerant

What they told us on a call — always confirm it with them, never treat it as a record.

Calls

11 Aug

Inquiry · 2m 49s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerHello, I just wanted to ask if you do gift vouchers.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerThat's fine, thank you.
2 Aug

Booking · booking submitted · 3m 26s

Table request for 4, Thursday. Sent to the restaurant.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerAre you taking bookings for Thursday? There'd be 4 of us.
TelvuI can put that request in. What time were you thinking?
CallerEight-ish, if that works.
TelvuRight, thanks.
CallerIt's for my mum's birthday, if that makes a difference.
TelvuI'll put that on the booking so the team see it.
CallerLovely.
TelvuThanks Kai — I've sent that over and you'll get a text once it's confirmed.
25 Jul

Inquiry · 3m 2s

Large group enquiry for 10 — request passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerHave you got room for a big party?
TelvuOf course. How many of you, and which day?
CallerThere'd be 10 of us, Saturday.
TelvuI've sent that across — they'll text you to confirm.
16 Jul

Inquiry · 4m 37s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Brixton, what can I do for you?
CallerCan I leave a message for the manager?
TelvuI can do that — what would you like me to tell them?
CallerJust a thank you to the kitchen, really.
TelvuThat's gone over to them now.
8 Jul

Inquiry · 3m 25s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerCan you text me the menu?
TelvuNo problem — texting you the menu link now.
CallerPerfect, thanks very much.
29 Jun

Inquiry · 3m 37s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerCould you send me the menu?
TelvuOf course, I'll send the menu over by text now.
CallerGreat, thanks a lot.
21 Jun

Inquiry · 4m 2s

Question about if there's parking nearby — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Brixton, how can I help?
CallerHello, I just wanted to ask if there's parking nearby.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerThat's fine, thank you.
12 Jun

Inquiry · 2m 34s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Brixton — how can I help?
CallerDo you open on a Sunday at all?
TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?
CallerNot today, but thank you.