Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 3 Jul

  Booking · booking submitted · 4m 15s

  Booked a table for 5 on Friday evening.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerDo you have a table for 5 on Friday?

  TelvuYes — what time would suit you?

  CallerHalf seven?

  TelvuAll sent, Tom — you'll get a confirmation by text shortly.
• 26 Jun

  Ordering · order placed · 2m 40s

  Collection order for sea bass — taken and sent to the kitchen.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerCan I get sea bass for collection, please?

  TelvuYes, no problem. What name shall I put it under?

  CallerIt's Tom.

  TelvuThanks Tom — that's sea bass for collection. It's gone through to the kitchen.
• 19 Jun

  Inquiry · 2m 29s

  Large group enquiry for 13 — request passed on.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerCan you fit a large group in?

  TelvuYes — I can put a request in for you. Roughly how many, and which day?

  CallerAbout 13, Friday night if you've got it.

  TelvuThat's with the team now. They'll confirm by text.
• 11 Jun

  Inquiry · 4m 49s

  Question about whether you're dog friendly — noted for the restaurant.

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  TelvuOakhill Kitchen Brixton, how can I help?

  CallerHello, I just wanted to ask whether you're dog friendly.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerThat's fine, thank you.
• 4 Jun

  Inquiry · 2m 39s

  Question about if there's parking nearby — noted for the restaurant.

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  TelvuHello, Oakhill Kitchen Brixton — how can I help?

  CallerHi — quick question, if there's parking nearby?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerThat's fine, thank you.
• 28 May

  Booking · booking submitted · 2m 57s

  Table request for 5, Friday. Sent to the restaurant.

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  TelvuOakhill Kitchen Brixton, what can I do for you?

  CallerHi — I'm after a table for 5, Friday if you've got it.

  TelvuI can put that request in. What time were you thinking?

  CallerEight-ish, if that works.

  TelvuNoted.

  CallerActually there might be one extra.

  TelvuI'll send it over with that.

  CallerLovely.

  TelvuAll sent, Tom — you'll get a confirmation by text shortly.