Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Maya Chen

07700 900101

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 20s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

Not given

Happy to be texted

Yes

Happy to be emailed

Never asked

First called

27 Feb

Allergies mentioned

coeliac — needs gluten free

What they told us on a call — always confirm it with them, never treat it as a record.

Usually asks for

a booth if you have one

Calls

17 Mar

Booking · booking submitted · 4m 9s

Booked a table for 4 on Saturday evening.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerAre you taking bookings for Saturday? There'd be 4 of us.
TelvuYes — what time would suit you?
CallerEight-ish, if that works.
TelvuThat's with the restaurant now, Maya. They'll text you to confirm.
15 Mar

Inquiry · 2m 40s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerDo you open on a Sunday at all?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerNot yet, I'll ring back. Thanks.
12 Mar

Inquiry · 4m 32s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerIs there someone I can leave a note with?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerJust a thank you to the kitchen, really.
TelvuPassed on, that's with them now.
10 Mar

Inquiry · 4m 14s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerHello, I just wanted to ask if you do gift vouchers.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerThat's fine, thank you.
8 Mar

Inquiry · 2m 18s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerHello, I just wanted to ask if you do gift vouchers.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerThat's fine, thank you.
6 Mar

Inquiry · 3m 20s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerIs Sunday one of your days?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerNo need, we'll chance it. Thanks.
3 Mar

Booking · booking submitted · 2m 40s

Booked a table for 7 on Thursday evening.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerAre you taking bookings for Thursday? There'd be 7 of us.
TelvuYes — what time would suit you?
CallerHalf seven?
TelvuAll sent, Maya — you'll get a confirmation by text shortly.
1 Mar

Inquiry · 3m 58s

Asked about closing time — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerWhat time are you open till?
TelvuWe're open till half ten — anything else?
CallerLovely, cheers.
27 Feb

Inquiry · 2m 9s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerCould you send me the menu?
TelvuOf course, I'll send the menu over by text now.
CallerBrilliant, thank you.