Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 11 Sep

  Inquiry · 3m 20s

  Asked about closing time — answered.

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  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerHello, how late are you open?

  TelvuOpen until half ten. Can I help with anything else?

  CallerLovely, cheers.
• 22 May

  Booking · booking submitted · 4m 15s

  Table request for 5, Saturday. Sent to the restaurant.

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  TelvuOakhill Kitchen Camden, how can I help?

  CallerDo you have a table for 5 on Saturday?

  TelvuYes — what time would suit you?

  CallerAround seven if you have it.

  TelvuOK.

  CallerOne of us is in a wheelchair — is that alright?

  TelvuI'll put that on the booking so the team see it.

  CallerThanks.

  TelvuThat's with the restaurant now, Hannah. They'll text you to confirm.
• 30 Jan

  Booking · booking submitted · 2m 51s

  Saturday table for 5 — request passed on.

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  TelvuHello, Oakhill Kitchen Camden — how can I help?

  CallerHi — I'm after a table for 5, Saturday if you've got it.

  TelvuI can put that request in. What time were you thinking?

  CallerEight-ish, if that works.

  TelvuAll sent, Hannah — you'll get a confirmation by text shortly.