Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• today

  Ordering · order placed · 2m

  Phone order: cacik, collection.

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  TelvuOakhill Kitchen Camden, how can I help?

  CallerHi — I'd like to order cacik to pick up.

  TelvuThat's fine — can I get a name for that?

  CallerReece, please.

  TelvuThat's all in, Reece. Cacik for collection, sent to the kitchen.
• 21 Aug

  Ordering · order placed · 3m 19s

  Phone order: adana kofte, collection.

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  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerCan I get adana kofte for collection, please?

  TelvuYes, no problem. What name shall I put it under?

  CallerReece, please.

  TelvuThat's all in, Reece. Adana kofte for collection, sent to the kitchen.
• 12 Jul

  Ordering · order placed · 3m 5s

  Collection order for kunefe — taken and sent to the kitchen.

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  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerCan I put an order in? kunefe, for collection.

  TelvuThat's fine — can I get a name for that?

  CallerIt's Reece.

  TelvuThanks Reece — that's kunefe for collection. It's gone through to the kitchen.
• 3 Jun

  Ordering · order placed · 4m 12s

  Ordered halloumi for collection.

  Read the transcript

  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerCan I put an order in? halloumi, for collection.

  TelvuOf course. Can I take a name for the order?

  CallerIt's Reece.

  TelvuThanks.

  CallerSorry — my partner's coeliac, is that one safe?

  TelvuThanks for telling me — I'll make sure that's noted. I'm not able to confirm allergen details myself, that has to come from the kitchen. I can put you through to a member of staff now, or I can take the order with the allergy written on it and the restaurant will confirm it with you before anything is prepared. Which would you prefer?

  CallerI'll have a word when I collect it, thanks.

  TelvuThanks Reece — that's halloumi for collection. It's gone through to the kitchen.