Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 23 May

  Booking · booking submitted · 4m

  Table request for 7, Friday. Sent to the restaurant.

  Read the transcript

  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerHi — I'm after a table for 7, Friday if you've got it.

  TelvuI can put that request in. What time were you thinking?

  CallerEight-ish, if that works.

  TelvuThanks Yusuf — I've sent that over and you'll get a text once it's confirmed.
• 20 May

  Inquiry · 4m 35s

  Question about whether you're dog friendly — noted for the restaurant.

  Read the transcript

  TelvuHello, Oakhill Kitchen Camden — how can I help?

  CallerHi — quick question, whether you're dog friendly?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.
• 16 May

  Inquiry · 2m 39s

  Asked about Sunday opening — answered.

  Read the transcript

  TelvuHello, Oakhill Kitchen Camden — how can I help?

  CallerAre you open on Sundays?

  TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?

  CallerNo, I'll just come down, thanks.
• 13 May

  Inquiry · 3m 39s

  Asked for the menu — link texted.

  Read the transcript

  TelvuOakhill Kitchen Camden, how can I help?

  CallerCould I have a look at the menu?

  TelvuYes — I'll text you the menu link now. It should come through in a moment.

  CallerPerfect, thanks very much.
• 10 May

  Inquiry · 1m 30s

  Asked about closing time — answered.

  Read the transcript

  TelvuOakhill Kitchen Camden, how can I help?

  CallerSorry — how late do you serve?

  TelvuWe're open till half ten — anything else?

  CallerSmashing, thanks.