Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 16 Jun

  Booking · booking submitted · 1m 45s

  Booked a table for 3 on Sunday evening.

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  TelvuHello, Oakhill Kitchen Camden — how can I help?

  CallerHi — I'm after a table for 3, Sunday if you've got it.

  TelvuI can put that request in. What time were you thinking?

  CallerWhenever you've got, really.

  TelvuThat's with the restaurant now, Tom. They'll text you to confirm.
• 23 Apr

  Booking · booking submitted · 4m 8s

  Thursday table for 2 — request passed on.

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  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerHi — I'm after a table for 2, Thursday if you've got it.

  TelvuI can get that sent over. What sort of time?

  CallerAround seven if you have it.

  TelvuOK.

  CallerActually there might be one extra.

  TelvuI'll send it over with that.

  CallerOK.

  TelvuThat's with the restaurant now, Tom. They'll text you to confirm.
• 28 Feb

  Inquiry · 2m 1s

  Question about if you do gift vouchers — noted for the restaurant.

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  TelvuOakhill Kitchen Camden, what can I do for you?

  CallerHello, I just wanted to ask if you do gift vouchers.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.