Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Jordan Nowak

07700 900005

£50.80captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£50.80

Average order

£25.40

Typical call

2m 55s

Complaints

Called out of hours

What they order

Baklavaon 1 order
Chicken shishon 1 order
Flatbreadon 1 order
Hummuson 1 order
Kunefeon 1 order

What we know about them

j.nowak5@example.com

Happy to be texted

Never asked

Happy to be emailed

No — they declined

First called

30 May

Allergies mentioned

allergic to nuts

What they told us on a call — always confirm it with them, never treat it as a record.

Calls

today

Inquiry · 2m 51s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerIs there a menu you can send?
TelvuYes — I'll text you the menu link now. It should come through in a moment.
CallerBrilliant, thank you.
29 Aug

Ordering · order placed · 3m 46s

Collection order for lamb shish — taken and sent to the kitchen.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerCan I get lamb shish for collection, please?
TelvuOf course. Can I take a name for the order?
CallerIt's Jordan.
TelvuLovely, thanks.
CallerAny idea on timing?
TelvuThey'll give you a time when you get here — it's on the ticket for them.
CallerThat's fine, cheers.
TelvuThanks Jordan — that's lamb shish for collection. It's gone through to the kitchen.
30 Jul

Ordering · order placed · 2m 23s

Phone order: chicken shish, collection.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerCan I put an order in? chicken shish, for collection.
TelvuOf course. Can I take a name for the order?
CallerJordan, please.
TelvuLovely — chicken shish for collection under Jordan. The kitchen has it.
29 Jun

Booking · booking submitted · 2m 1s

Table request for 5, Saturday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerDo you have a table for 5 on Saturday?
TelvuI can get that sent over. What sort of time?
CallerWhenever you've got, really.
TelvuThat's with the restaurant now, Jordan. They'll text you to confirm.
30 May

Inquiry · 3m 34s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerHi — quick question, if you do gift vouchers?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerAlright, cheers.