Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Reece Doyle

07700 900050

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 38s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

r.doyle50@example.com

Happy to be texted

Never asked

Happy to be emailed

No — they declined

First called

15 Jan

Allergies mentioned

allergic to nuts

What they told us on a call — always confirm it with them, never treat it as a record.

Worth knowing

prefers to be called rather than texted

Calls

6 Jul

Booking · booking submitted · 2m 41s

Booked a table for 5 on Friday evening.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerDo you have a table for 5 on Friday?
TelvuI can get that sent over. What sort of time?
CallerEight-ish, if that works.
TelvuAll sent, Reece — you'll get a confirmation by text shortly.
11 Jun

Inquiry · 3m 5s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerIs the manager about? Can you pass something on?
TelvuYes, tell me what to pass on and I'll send it over now.
CallerJust a thank you to the kitchen, really.
TelvuPassed on, that's with them now.
18 May

Inquiry · 4m 27s

Asked about closing time — answered.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerHello, how late are you open?
TelvuWe're open till half ten — anything else?
CallerThat's great, thanks.
23 Apr

Inquiry · 2m 29s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerHi — quick question, if you do gift vouchers?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerNo problem, thanks.
30 Mar

Inquiry · 4m 19s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerHave you got a menu you can send over?
TelvuOf course, I'll send the menu over by text now.
CallerBrilliant, thank you.
5 Mar

Inquiry · 2m 35s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerDo you open on a Sunday at all?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerNo, I'll just come down, thanks.
9 Feb

Inquiry · 4m 43s

Large group enquiry for 11 — request passed on.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerDo you do group bookings at all?
TelvuYes, I can send that over. How many, and what day were you thinking?
CallerAbout 11, Friday night if you've got it.
TelvuThat's with the team now. They'll confirm by text.
15 Jan

Booking · booking submitted · 4m 48s

Booked a table for 6 on Sunday evening.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerAre you taking bookings for Sunday? There'd be 6 of us.
TelvuI can get that sent over. What sort of time?
CallerAround seven if you have it.
TelvuThat's with the restaurant now, Reece. They'll text you to confirm.