Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

No name yet

07700 900097

£52.90captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£52.90

Average order

£8.82

Typical call

3m 53s

Complaints

Called out of hours

What they order

Hummuson 3 orders · 4 in total
Baklavaon 3 orders
Baba ganoushon 1 order
Chipson 1 order
Falafelon 1 order

What we know about them

Not given

Happy to be texted

Yes

Happy to be emailed

Never asked

First called

3 Mar

Usually asks for

a booth if you have one

Worth knowing

usually orders for collection on the way home

Calls

24 Aug

Ordering · order placed · 4m 53s

Phone order: hummus, collection.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerDo you do hummus? I'd like one for collection.
TelvuYes, no problem. What name shall I put it under?
CallerI'd rather not, if that's alright — I'll just say when I get there.
TelvuLovely, thanks.
CallerActually — can you make that two?
TelvuDone — that's two.
CallerThanks.
TelvuLovely — hummus for collection. The kitchen has it.
26 Jul

Booking · booking submitted · 4m 37s

Friday table for 2 — request passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerCan I book 2 in for Friday?
TelvuYes — what time would suit you?
CallerWhenever you've got, really.
TelvuOK.
CallerOne of us is in a wheelchair — is that alright?
TelvuI'll put that on the booking so the team see it.
CallerOK.
TelvuThat's with the restaurant now. They'll text you to confirm.
27 Jun

Ordering · order placed · 4m 43s

Ordered baklava for collection.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerHi — I'd like to order baklava to pick up.
TelvuOf course. Can I take a name for the order?
CallerI'd rather not, if that's alright — I'll just say when I get there.
TelvuThanks.
CallerActually — can you make that two?
TelvuDone — that's two.
CallerThanks.
TelvuAll in — Baklava for collection, sent to the kitchen.
29 May

Ordering · order placed · 1m 48s

Collection order for falafel — taken and sent to the kitchen.

Read the transcript
TelvuOakhill Kitchen Camden, how can I help?
CallerCan I get falafel for collection, please?
TelvuYes, no problem. What name shall I put it under?
CallerCould you put it under the number I'm calling from?
TelvuLovely, thanks.
CallerSorry — my partner's coeliac, is that one safe?
TelvuThanks for telling me — I'll make sure that's noted. I'm not able to confirm allergen details myself, that has to come from the kitchen. I can put you through to a member of staff now, or I can take the order with the allergy written on it and the restaurant will confirm it with you before anything is prepared. Which would you prefer?
CallerI'll have a word when I collect it, thanks.
TelvuLovely — falafel for collection. The kitchen has it.
30 Apr

Ordering · order placed · 2m 17s

Phone order: chips, collection.

Read the transcript
TelvuHello, Oakhill Kitchen Camden — how can I help?
CallerHi — I'd like to order chips to pick up.
TelvuYes, no problem. What name shall I put it under?
CallerI'd rather not, if that's alright — I'll just say when I get there.
TelvuThanks.
CallerSorry — my partner's coeliac, is that one safe?
TelvuThanks for telling me — I'll make sure that's noted. I'm not able to confirm allergen details myself, that has to come from the kitchen. I can put you through to a member of staff now, or I can take the order with the allergy written on it and the restaurant will confirm it with you before anything is prepared. Which would you prefer?
CallerPut it on the order with the allergy written on it, please.
TelvuThat's noted on the order in your own words, and the restaurant will confirm it with you before they prepare anything.
CallerLovely.
TelvuAll in — Chips for collection, sent to the kitchen.
1 Apr

Ordering · order placed · 4m 50s

Phone order: hummus, collection.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerCan I get hummus for collection, please?
TelvuOf course. Can I take a name for the order?
CallerCould you put it under the number I'm calling from?
TelvuThanks.
CallerSorry, can I add another one of those?
TelvuNo problem, two of those.
CallerOK.
TelvuThat's hummus for collection. It's gone through to the kitchen.
3 Mar

Ordering · order placed · 4m 5s

Phone order: baklava, collection.

Read the transcript
TelvuOakhill Kitchen Camden, what can I do for you?
CallerCan I put an order in? baklava, for collection.
TelvuThat's fine — can I get a name for that?
CallerCould you put it under the number I'm calling from?
TelvuLovely, thanks.
CallerRoughly how long do I need to leave it?
TelvuThe kitchen will have that on the ticket — they'll tell you when you arrive.
CallerRighto, thank you.
TelvuLovely — baklava for collection. The kitchen has it.