Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Ryan Nowak

07700 900103

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

2m 55s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

r.nowak3@example.com

Happy to be texted

No — they declined

Happy to be emailed

Never asked

First called

7 Jul

Allergies mentioned

coeliac — needs gluten free

What they told us on a call — always confirm it with them, never treat it as a record.

Calls

4 days ago

Inquiry · 4m 45s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerAre you open on Sundays?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerI'll leave it for now, cheers.
15 Sep

Inquiry · 1m 45s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerCan you get a message to the manager for me?
TelvuYes, tell me what to pass on and I'll send it over now.
CallerJust a thank you to the kitchen, really.
TelvuPassed on, that's with them now.
5 Sep

Inquiry · 3m 42s

Question about whether you're dog friendly — noted for the restaurant.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerHello, I just wanted to ask whether you're dog friendly.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerNo problem, thanks.
26 Aug

Inquiry · 4m 32s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerCan I leave a message for the manager?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerThat we'll be a bit late picking it up, if that's alright.
TelvuThat's gone over to them now.
16 Aug

Inquiry · 1m 39s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerCan I leave a message for the manager?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerJust that the meal on Friday was lovely, thank you.
TelvuSent — they'll see that shortly.
6 Aug

Booking · booking submitted · 2m 2s

Table request for 5, Sunday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerHi — I'm after a table for 5, Sunday if you've got it.
TelvuI can get that sent over. What sort of time?
CallerAround seven if you have it.
TelvuThat's with the restaurant now, Ryan. They'll text you to confirm.
27 Jul

Inquiry · 1m 53s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerIs the manager about? Can you pass something on?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerThat we'll be a bit late picking it up, if that's alright.
TelvuPassed on, that's with them now.
17 Jul

Inquiry · 2m 26s

Asked for the menu — link texted.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerHave you got a menu you can send over?
TelvuYes — I'll text you the menu link now. It should come through in a moment.
CallerLovely, cheers.
7 Jul

Inquiry · 3m 30s

Asked about closing time — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerSorry — how late do you serve?
TelvuWe're open till half ten — anything else?
CallerThat's great, thanks.