Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Chloe

07700 900108

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 39s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

chloe8@example.com

Happy to be texted

Yes

Happy to be emailed

Never asked

First called

26 Jul

Allergies mentioned

dairy intolerant

What they told us on a call — always confirm it with them, never treat it as a record.

Usually asks for

a window table

Calls

22 Aug

Inquiry · 4m 55s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerDo you do Sunday?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerNo, I'll just come down, thanks.
19 Aug

Booking · booking submitted · 4m 33s

Table request for 7, Saturday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerCan I book 7 in for Saturday?
TelvuI can put that request in. What time were you thinking?
CallerHalf seven?
TelvuOK.
CallerSorry — could we make it one more? Six.
TelvuI'll send it over with that.
CallerLovely.
TelvuAll sent, Chloe — you'll get a confirmation by text shortly.
15 Aug

Inquiry · 1m 47s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerIs the manager about? Can you pass something on?
TelvuYes, tell me what to pass on and I'll send it over now.
CallerJust that the meal on Friday was lovely, thank you.
TelvuThat's gone over to them now.
12 Aug

Booking · booking submitted · 4m 23s

Table request for 6, Saturday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerDo you have a table for 6 on Saturday?
TelvuYes — what time would suit you?
CallerHalf seven?
TelvuNoted.
CallerOne of us is in a wheelchair — is that alright?
TelvuI'll put that on the booking so the team see it.
CallerRight.
TelvuThanks Chloe — I've sent that over and you'll get a text once it's confirmed.
8 Aug

Inquiry · 4m 33s

Question about if there's parking nearby — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHi — quick question, if there's parking nearby?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerNo problem, thanks.
5 Aug

Inquiry · 2m 55s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs the manager about? Can you pass something on?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerJust to say the service was great last night.
TelvuSent — they'll see that shortly.
2 Aug

Inquiry · 3m 52s

Large group enquiry for 10 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerCan you do a table for a large group?
TelvuYes — I can put a request in for you. Roughly how many, and which day?
CallerAbout 10, Friday night if you've got it.
TelvuI've sent that across — they'll text you to confirm.
29 Jul

Inquiry · 3m 45s

Question about whether you're dog friendly — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerHi — quick question, whether you're dog friendly?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerAlright, cheers.
26 Jul

Inquiry · 2m 5s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerIs Sunday one of your days?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerI'll leave it for now, cheers.