Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Luca Ellis

07700 900119

£0.00captured

Their history with you

Based on the last 365 days.

Calls

3

Orders

0

Bookings

1

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 33s

Complaints

0

Called out of hours

0

What they order

Nothing itemised on their orders yet.

What we know about them

Email

Not given

Happy to be texted

Never asked

Happy to be emailed

No — they declined

First called

22 Feb

Allergies mentioned

shellfish allergy

What they told us on a call — always confirm it with them, never treat it as a record.

Usually asks for

a window table

Calls

today

Booking · booking submitted · 4m 10s

Booked a table for 4 on Saturday evening.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerAre you taking bookings for Saturday? There'd be 4 of us.
TelvuI can put that request in. What time were you thinking?
CallerHalf seven?
TelvuNoted.
CallerIt's for my mum's birthday, if that makes a difference.
TelvuI'll put that on the booking so the team see it.
CallerOK.
TelvuThat's with the restaurant now, Luca. They'll text you to confirm.
11 Jun

Inquiry · 3m 55s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs there someone I can leave a note with?
TelvuYes, tell me what to pass on and I'll send it over now.
CallerJust a thank you to the kitchen, really.
TelvuThat's gone over to them now.
22 Feb

Inquiry · 2m 35s

Asked about closing time — answered.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerWhat time are you open till?
TelvuOpen until half ten. Can I help with anything else?
CallerSmashing, thanks.