Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 16 Aug

  Booking · booking submitted · 3m 2s

  Table request for 3, Friday. Sent to the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerAre you taking bookings for Friday? There'd be 3 of us.

  TelvuI can get that sent over. What sort of time?

  CallerEight-ish, if that works.

  TelvuThanks Luca — I've sent that over and you'll get a text once it's confirmed.
• 14 Aug

  Booking · booking submitted · 4m 35s

  Table request for 4, Saturday. Sent to the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerAre you taking bookings for Saturday? There'd be 4 of us.

  TelvuI can get that sent over. What sort of time?

  CallerAround seven if you have it.

  TelvuRight, thanks.

  CallerIt's for my mum's birthday, if that makes a difference.

  TelvuI'll put that on the booking so the team see it.

  CallerRight.

  TelvuThanks Luca — I've sent that over and you'll get a text once it's confirmed.
• 12 Aug

  Inquiry · 1m 30s

  Question about whether you're dog friendly — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerHi — quick question, whether you're dog friendly?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.
• 10 Aug

  Inquiry · 1m 36s

  Asked for the menu — link texted.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerCan you text me the menu?

  TelvuYes — I'll text you the menu link now. It should come through in a moment.

  CallerBrilliant, thank you.
• 9 Aug

  Inquiry · 4m 37s

  Large group enquiry for 8 — request passed on.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerCan you do a table for a large group?

  TelvuYes, I can send that over. How many, and what day were you thinking?

  CallerThere'd be 8 of us, Saturday.

  TelvuI've sent that across — they'll text you to confirm.
• 7 Aug

  Inquiry · 4m 26s

  Asked for the menu — link texted.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerHave you got a menu you can send over?

  TelvuOf course, I'll send the menu over by text now.

  CallerGreat, thanks a lot.
• 5 Aug

  Inquiry · 3m 40s

  Asked about closing time — answered.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerWhat time are you open till?

  TelvuWe're open until half ten. Anything else I can help with?

  CallerSmashing, thanks.
• 3 Aug

  Inquiry · 2m 16s

  Asked about closing time — answered.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerHello, how late are you open?

  TelvuWe're open till half ten — anything else?

  CallerThat's great, thanks.