Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 12 Sep

  Booking · booking submitted · 1m 45s

  Table request for 7, Thursday. Sent to the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerAre you taking bookings for Thursday? There'd be 7 of us.

  TelvuI can put that request in. What time were you thinking?

  CallerEight-ish, if that works.

  TelvuRight, thanks.

  CallerSorry — could we make it one more? Six.

  TelvuI'll send it over with that.

  CallerOK.

  TelvuAll sent, Sam — you'll get a confirmation by text shortly.
• 8 Sep

  Inquiry · 1m 38s

  Question about if you do gift vouchers — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerHi — quick question, if you do gift vouchers?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerThat's fine, thank you.
• 4 Sep

  Inquiry · 4m 53s

  Left a message for the manager — passed on.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerIs there someone I can leave a note with?

  TelvuOf course — tell me what you'd like passed on and I'll send it straight over.

  CallerThat we'll be a bit late picking it up, if that's alright.

  TelvuPassed on, that's with them now.
• 31 Aug

  Inquiry · 3m 6s

  Question about if there's parking nearby — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHello, I just wanted to ask if there's parking nearby.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.
• 26 Aug

  Inquiry · 2m 4s

  Left a message for the manager — passed on.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerCan I leave a message for the manager?

  TelvuYes, tell me what to pass on and I'll send it over now.

  CallerThat we'll be a bit late picking it up, if that's alright.

  TelvuSent — they'll see that shortly.
• 22 Aug

  Inquiry · 2m 21s

  Left a message for the manager — passed on.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerCan you get a message to the manager for me?

  TelvuOf course — tell me what you'd like passed on and I'll send it straight over.

  CallerJust to say the service was great last night.

  TelvuSent — they'll see that shortly.
• 18 Aug

  Inquiry · 4m 34s

  Large group enquiry for 10 — request passed on.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerDo you take bookings for big groups?

  TelvuYes, I can send that over. How many, and what day were you thinking?

  CallerAbout 10, Friday night if you've got it.

  TelvuI've sent that across — they'll text you to confirm.
• 14 Aug

  Inquiry · 2m 14s

  Question about whether you're dog friendly — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHello, I just wanted to ask whether you're dog friendly.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerAlright, cheers.
• 10 Aug

  Inquiry · 2m 12s

  Left a message for the manager — passed on.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerIs the manager about? Can you pass something on?

  TelvuYes, tell me what to pass on and I'll send it over now.

  CallerJust that the meal on Friday was lovely, thank you.

  TelvuThat's gone over to them now.