Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 17 Aug

  Ordering · order placed · 3m 28s

  Phone order: rice, collection.

  Read the transcript

  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerCan I put an order in? rice, for collection.

  TelvuYes, no problem. What name shall I put it under?

  CallerZara, please.

  TelvuLovely, thanks.

  CallerActually — can you make that two?

  TelvuNo problem, two of those.

  CallerOK.

  TelvuThat's all in, Zara. Rice for collection, sent to the kitchen.