Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 1 Sep

  Inquiry · 2m 23s

  Asked about Sunday opening — answered.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerDo you open on a Sunday at all?

  TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?

  CallerI'll leave it for now, cheers.
• 24 Aug

  Inquiry · 3m 16s

  Asked for the menu — link texted.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerCould you send me the menu?

  TelvuYes — I'll text you the menu link now. It should come through in a moment.

  CallerLovely, cheers.
• 16 Aug

  Inquiry · 4m 18s

  Asked about closing time — answered.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerWhat time are you open till?

  TelvuOpen until half ten. Can I help with anything else?

  CallerNo, that's all — thank you.
• 8 Aug

  Booking · booking submitted · 3m 51s

  Sunday table for 5 — request passed on.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHi — I'm after a table for 5, Sunday if you've got it.

  TelvuI can put that request in. What time were you thinking?

  CallerWhenever you've got, really.

  TelvuThat's with the restaurant now, Adam. They'll text you to confirm.
• 31 Jul

  Booking · booking submitted · 2m 43s

  Table request for 7, Thursday. Sent to the restaurant.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerDo you have a table for 7 on Thursday?

  TelvuYes — what time would suit you?

  CallerWhenever you've got, really.

  TelvuThat's with the restaurant now, Adam. They'll text you to confirm.
• 23 Jul

  Inquiry · 4m 55s

  Question about if there's parking nearby — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHello, I just wanted to ask if there's parking nearby.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerNo problem, thanks.
• 15 Jul

  Inquiry · 3m 10s

  Asked for the menu — link texted.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerCould I have a look at the menu?

  TelvuYes — I'll text you the menu link now. It should come through in a moment.

  CallerLovely, cheers.
• 7 Jul

  Inquiry · 2m 53s

  Left a message for the manager — passed on.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerIs the manager about? Can you pass something on?

  TelvuOf course — tell me what you'd like passed on and I'll send it straight over.

  CallerThat we'll be a bit late picking it up, if that's alright.

  TelvuPassed on, that's with them now.
• 29 Jun

  Inquiry · 2m 5s

  Asked for the menu — link texted.

  Read the transcript

  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerCould I have a look at the menu?

  TelvuNo problem — texting you the menu link now.

  CallerLovely, cheers.