Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 8 Jul

  Booking · booking submitted · 4m 28s

  Table request for 7, Sunday. Sent to the restaurant.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerAre you taking bookings for Sunday? There'd be 7 of us.

  TelvuI can put that request in. What time were you thinking?

  CallerHalf seven?

  TelvuThat's with the restaurant now, Ben. They'll text you to confirm.
• 8 Jul

  Inquiry · 2m 13s

  Question about if there's parking nearby — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHello, I just wanted to ask if there's parking nearby.

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerThat's fine, thank you.
• 7 Jul

  Inquiry · 2m 43s

  Asked about Sunday opening — answered.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerAre you open Sunday daytime?

  TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?

  CallerNo, I'll just come down, thanks.
• 7 Jul

  Inquiry · 4m 32s

  Large group enquiry for 12 — request passed on.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerCan you do a table for a large group?

  TelvuYes, I can send that over. How many, and what day were you thinking?

  CallerThere'd be 12 of us, Saturday.

  TelvuThat's gone over to the restaurant, and they'll text you to confirm.
• 7 Jul

  Inquiry · 2m 22s

  Large group enquiry for 12 — request passed on.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerDo you do group bookings at all?

  TelvuYes — I can put a request in for you. Roughly how many, and which day?

  CallerThere'd be 12 of us, Saturday.

  TelvuThat's with the team now. They'll confirm by text.
• 6 Jul

  Inquiry · 3m 48s

  Left a message for the manager — passed on.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerIs the manager about? Can you pass something on?

  TelvuYes, tell me what to pass on and I'll send it over now.

  CallerJust to say the service was great last night.

  TelvuPassed on, that's with them now.
• 6 Jul

  Inquiry · 4m 47s

  Asked about Sunday opening — answered.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerAre you open Sunday daytime?

  TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?

  CallerNot today, but thank you.