Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Amara Byrne

07700 900077

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 15s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

Not given

Happy to be texted

Yes

Happy to be emailed

Yes

First called

20 Jul

Calls

yesterday

Inquiry · 4m 28s

Asked for the menu — link texted.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerCould you send me the menu?
TelvuYes — I'll text you the menu link now. It should come through in a moment.
CallerThat's spot on, thanks.
19 Sep

Booking · booking submitted · 3m 55s

Thursday table for 3 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHi — I'm after a table for 3, Thursday if you've got it.
TelvuYes — what time would suit you?
CallerHalf seven?
TelvuRight, thanks.
CallerOne of us is in a wheelchair — is that alright?
TelvuI'll put that on the booking so the team see it.
CallerThanks.
TelvuAll sent, Amara — you'll get a confirmation by text shortly.
10 Sep

Inquiry · 2m 1s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerCan I leave a message for the manager?
TelvuYes, tell me what to pass on and I'll send it over now.
CallerJust to say the service was great last night.
TelvuThat's gone over to them now.
2 Sep

Inquiry · 2m 44s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerCould you send me the menu?
TelvuOf course, I'll send the menu over by text now.
CallerThat's spot on, thanks.
24 Aug

Inquiry · 3m 23s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs the manager about? Can you pass something on?
TelvuYes, tell me what to pass on and I'll send it over now.
CallerOnly that we left a coat, I'll pop back for it.
TelvuPassed on, that's with them now.
15 Aug

Booking · booking submitted · 3m 57s

Booked a table for 5 on Thursday evening.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerHi — I'm after a table for 5, Thursday if you've got it.
TelvuYes — what time would suit you?
CallerAround seven if you have it.
TelvuRight, thanks.
CallerActually there might be one extra.
TelvuI'll send it over with that.
CallerOK.
TelvuThat's with the restaurant now, Amara. They'll text you to confirm.
6 Aug

Inquiry · 3m 30s

Large group enquiry for 9 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerCan you fit a large group in?
TelvuYes, I can send that over. How many, and what day were you thinking?
CallerAbout 9, Friday night if you've got it.
TelvuI've sent that across — they'll text you to confirm.
29 Jul

Inquiry · 2m 2s

Question about whether you're dog friendly — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerHello, I just wanted to ask whether you're dog friendly.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerThat's fine, thank you.
20 Jul

Inquiry · 3m 12s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHave you got a menu you can send over?
TelvuNo problem — texting you the menu link now.
CallerLovely, cheers.