Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Daniel Doyle

07700 900078

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 29s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

d.doyle78@example.com

Happy to be texted

No — they declined

Happy to be emailed

Yes

First called

15 May

Calls

25 Jun

Booking · booking submitted · 4m 49s

Table request for 7, Sunday. Sent to the restaurant.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerDo you have a table for 7 on Sunday?
TelvuI can get that sent over. What sort of time?
CallerHalf seven?
TelvuThanks Daniel — I've sent that over and you'll get a text once it's confirmed.
20 Jun

Inquiry · 1m 30s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerAre you open on Sundays?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerNot yet, I'll ring back. Thanks.
15 Jun

Inquiry · 4m 18s

Large group enquiry for 12 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerDo you do group bookings at all?
TelvuYes, I can send that over. How many, and what day were you thinking?
CallerAbout 12, Friday night if you've got it.
TelvuThat's gone over to the restaurant, and they'll text you to confirm.
10 Jun

Inquiry · 2m 54s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerCould I have a look at the menu?
TelvuNo problem — texting you the menu link now.
CallerBrilliant, thank you.
4 Jun

Inquiry · 2m 40s

Question about if there's parking nearby — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHello, I just wanted to ask if there's parking nearby.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerAlright, cheers.
30 May

Booking · booking submitted · 3m 5s

Thursday table for 4 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerAre you taking bookings for Thursday? There'd be 4 of us.
TelvuI can get that sent over. What sort of time?
CallerAround seven if you have it.
TelvuThat's with the restaurant now, Daniel. They'll text you to confirm.
25 May

Inquiry · 4m 17s

Question about whether you're dog friendly — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHello, I just wanted to ask whether you're dog friendly.
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerNo problem, thanks.
20 May

Inquiry · 3m 45s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerIs the manager about? Can you pass something on?
TelvuI can do that — what would you like me to tell them?
CallerOnly that we left a coat, I'll pop back for it.
TelvuPassed on, that's with them now.
15 May

Inquiry · 4m 7s

Question about if there's parking nearby — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerHi — quick question, if there's parking nearby?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerAlright, cheers.