Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Mohammed

07700 900080

£13.50captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£13.50

Average order

£13.50

Typical call

3m 1s

Complaints

Called out of hours

What they order

Chipson 1 order
Flatbreadon 1 order
Sucukon 1 order

What we know about them

Not given

Happy to be texted

No — they declined

Happy to be emailed

Yes

First called

31 Aug

Calls

yesterday

Ordering · order placed · 4m 38s

Ordered flatbread for collection.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerCan I get flatbread for collection, please?
TelvuOf course. Can I take a name for the order?
CallerMohammed
TelvuLovely — flatbread for collection under Mohammed. The kitchen has it.
5 days ago

Inquiry · 1m 58s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerCould you pass a message to whoever's in charge?
TelvuI can do that — what would you like me to tell them?
CallerOnly that we left a coat, I'll pop back for it.
TelvuSent — they'll see that shortly.
20 Sep

Inquiry · 4m 28s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerAre you open Sunday daytime?
TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?
CallerNo, I'll just come down, thanks.
16 Sep

Inquiry · 2m 59s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs there a menu you can send?
TelvuOf course, I'll send the menu over by text now.
CallerPerfect, thanks very much.
12 Sep

Inquiry · 1m 57s

Asked about closing time — answered.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHiya, how late are you open?
TelvuWe're open till half ten — anything else?
CallerSmashing, thanks.
8 Sep

Booking · booking submitted · 1m 45s

Thursday table for 7 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerCan I book 7 in for Thursday?
TelvuI can get that sent over. What sort of time?
CallerWhenever you've got, really.
TelvuThat's with the restaurant now, Mohammed. They'll text you to confirm.
4 Sep

Inquiry · 2m 41s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerDo you open on a Sunday at all?
TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?
CallerI'll leave it for now, cheers.
31 Aug

Inquiry · 3m 43s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerDo you open on a Sunday at all?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerNo, I'll just come down, thanks.