Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 18 Sep

  Inquiry · 3m 20s

  Large group enquiry for 13 — request passed on.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerDo you do group bookings at all?

  TelvuYes — I can put a request in for you. Roughly how many, and which day?

  CallerAbout 13, Friday night if you've got it.

  TelvuI've sent that across — they'll text you to confirm.
• 22 Aug

  Inquiry · 2m 4s

  Question about if there's parking nearby — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerHi — quick question, if there's parking nearby?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerThat's fine, thank you.
• 26 Jul

  Inquiry · 3m 50s

  Asked about closing time — answered.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerSorry — how late do you serve?

  TelvuWe're open until half ten. Anything else I can help with?

  CallerPerfect, thank you.
• 29 Jun

  Booking · booking submitted · 2m 34s

  Booked a table for 5 on Sunday evening.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHi — I'm after a table for 5, Sunday if you've got it.

  TelvuI can get that sent over. What sort of time?

  CallerAround seven if you have it.

  TelvuNoted.

  CallerOne of us is in a wheelchair — is that alright?

  TelvuI'll put that on the booking so the team see it.

  CallerThanks.

  TelvuAll sent, Marcus — you'll get a confirmation by text shortly.