Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Jordan

07700 900009

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

3m 4s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

jordan9@example.com

Happy to be texted

Yes

Happy to be emailed

No — they declined

First called

26 Jul

Allergies mentioned

allergic to nuts

What they told us on a call — always confirm it with them, never treat it as a record.

Calls

yesterday

Booking · booking submitted · 3m 55s

Saturday table for 4 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHi — I'm after a table for 4, Saturday if you've got it.
TelvuI can put that request in. What time were you thinking?
CallerEight-ish, if that works.
TelvuThat's with the restaurant now, Jordan. They'll text you to confirm.
15 Sep

Inquiry · 2m 1s

Question about if you do gift vouchers — noted for the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerHi — quick question, if you do gift vouchers?
TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.
CallerAlright, cheers.
2 Sep

Inquiry · 4m 32s

Large group enquiry for 10 — request passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerCan you fit a large group in?
TelvuOf course. How many of you, and which day?
CallerAbout 10, Friday night if you've got it.
TelvuI've sent that across — they'll text you to confirm.
21 Aug

Inquiry · 2m 35s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs Sunday one of your days?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerNo, I'll just come down, thanks.
8 Aug

Booking · booking submitted · 1m 45s

Table request for 2, Sunday. Sent to the restaurant.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerCan I book 2 in for Sunday?
TelvuI can get that sent over. What sort of time?
CallerWhenever you've got, really.
TelvuNoted.
CallerIt's for my mum's birthday, if that makes a difference.
TelvuI'll put that on the booking so the team see it.
CallerThanks.
TelvuThanks Jordan — I've sent that over and you'll get a text once it's confirmed.
26 Jul

Inquiry · 3m 34s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerDo you open on a Sunday at all?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerNo, I'll just come down, thanks.