Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Calls

• 2 Sep

  Booking · booking submitted · 2m 28s

  Table request for 7, Friday. Sent to the restaurant.

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  TelvuOakhill Kitchen Soho, how can I help?

  CallerAre you taking bookings for Friday? There'd be 7 of us.

  TelvuI can put that request in. What time were you thinking?

  CallerEight-ish, if that works.

  TelvuNoted.

  CallerSorry — could we make it one more? Six.

  TelvuI'll send it over with that.

  CallerThanks.

  TelvuThat's with the restaurant now, Yusuf. They'll text you to confirm.
• 18 Jun

  Booking · booking submitted · 4m 35s

  Table request for 4, Friday. Sent to the restaurant.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerAre you taking bookings for Friday? There'd be 4 of us.

  TelvuI can get that sent over. What sort of time?

  CallerAround seven if you have it.

  TelvuAll sent, Yusuf — you'll get a confirmation by text shortly.
• 2 Apr

  Inquiry · 2m 14s

  Question about whether you're dog friendly — noted for the restaurant.

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  TelvuOakhill Kitchen Soho, what can I do for you?

  CallerHi — quick question, whether you're dog friendly?

  TelvuI don't have that one to hand, so I won't guess — I've noted it down for the restaurant.

  CallerNo problem, thanks.
• 16 Jan

  Inquiry · 4m 6s

  Asked about closing time — answered.

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  TelvuHello, Oakhill Kitchen Soho — how can I help?

  CallerHiya, how late are you open?

  TelvuWe're open until half ten. Anything else I can help with?

  CallerThat's great, thanks.