Telvu

← All customers

Sample data: an invented restaurant group, not a real business. Every name, number and call here is made up.

Ellie Fitzgerald

07700 900094

£0.00captured

Their history with you

Based on the last 365 days.

Calls

Orders

Bookings

Spent with you

£0.00

Average order

—

They haven't ordered yet

Typical call

2m 50s

Complaints

Called out of hours

What they order

Nothing itemised on their orders yet.

What we know about them

e.fitzgerald94@example.com

Happy to be texted

Yes

Happy to be emailed

Yes

First called

12 Jun

Calls

6 days ago

Inquiry · 1m 54s

Asked for the menu — link texted.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs there a menu you can send?
TelvuOf course, I'll send the menu over by text now.
CallerPerfect, thanks very much.
10 Sep

Booking · booking submitted · 2m 38s

Saturday table for 5 — request passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerHi — I'm after a table for 5, Saturday if you've got it.
TelvuI can put that request in. What time were you thinking?
CallerAround seven if you have it.
TelvuRight, thanks.
CallerIt's for my mum's birthday, if that makes a difference.
TelvuI'll put that on the booking so the team see it.
CallerOK.
TelvuAll sent, Ellie — you'll get a confirmation by text shortly.
28 Aug

Inquiry · 2m 11s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerAre you open on Sundays?
TelvuWe are — Sundays we're open midday to half ten. Shall I book you a table?
CallerNo, I'll just come down, thanks.
15 Aug

Inquiry · 2m 45s

Large group enquiry for 12 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerDo you do group bookings at all?
TelvuYes, I can send that over. How many, and what day were you thinking?
CallerAbout 12, Friday night if you've got it.
TelvuI've sent that across — they'll text you to confirm.
2 Aug

Inquiry · 3m 50s

Asked about Sunday opening — answered.

Read the transcript
TelvuOakhill Kitchen Soho, what can I do for you?
CallerIs Sunday one of your days?
TelvuYes, Sunday we're open from midday until half ten. Want me to put a table down?
CallerI'll leave it for now, cheers.
21 Jul

Inquiry · 1m 39s

Left a message for the manager — passed on.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerCan I leave a message for the manager?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerThat we'll be a bit late picking it up, if that's alright.
TelvuSent — they'll see that shortly.
8 Jul

Inquiry · 2m 22s

Large group enquiry for 9 — request passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerDo you do group bookings at all?
TelvuOf course. How many of you, and which day?
CallerThere'd be 9 of us, Saturday.
TelvuThat's with the team now. They'll confirm by text.
25 Jun

Inquiry · 4m 46s

Left a message for the manager — passed on.

Read the transcript
TelvuOakhill Kitchen Soho, how can I help?
CallerIs there someone I can leave a note with?
TelvuOf course — tell me what you'd like passed on and I'll send it straight over.
CallerJust a thank you to the kitchen, really.
TelvuThat's gone over to them now.
12 Jun

Inquiry · 3m 22s

Asked about Sunday opening — answered.

Read the transcript
TelvuHello, Oakhill Kitchen Soho — how can I help?
CallerDo you do Sunday?
TelvuYes, we're open Sundays, midday to half ten. Would you like me to book you in?
CallerNo, I'll just come down, thanks.